The premier destination for specialty coffee tools

Privacy

Privacy policy

All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.

If you place an order with us, we request certain personal information. You must provide contact information (such as name, email, phone number and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your email and telephone number is transferred to the transport company for shipping and tracking purposes, like in case the transport company needs to contact you regarding the delivery.
You can provide us with your VAT-number in case of intra-community supplies and this will be stored by us.

Also we store your IP-adress to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

You have the right to ask for rectification in case we store incorrect data from you. Most data you can change yourself in My Account. You also have the right to get the data we store from you. Additonal you have the right to request us to remove all data we have from you. Keep in mind, that if you bought something in our shop you are a customer and we  are legally bound to save your data according to the Dutch law for a minimum time.
In all the above cases you can sent your requests to info@duismanncoffee.com.

We use third-party web beacons (Google Analytics) from Google to help analyze where visitors go and what they do while visiting our website. For payments we use the payment provider Mollie. You can find their privacy information here.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here and by a notice on the website in general.

This was last updated on October 15, 2018.

Use of Cookies

Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:

  • To identify you
  • To customize our site for you
  • To help improve navigation

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.

We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.

Disclaimer

Duismann Coffee strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods, changes to colours and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither Duismann Coffee, nor any employee or representative of Duismann Coffee will be liable for damages arising from the use of this website or the products sold here.

Applicable Law

Any dispute arising between a customer and Duismann Coffee will be settled in accordance with Dutch Legislation.